CONTACT
WHOLESALE - WOULD YOU LIKE TO STOCK OUR BRAND?
AUSTRALIA: kat@thecollectiveshowroom.com.au
NEW ZEALAND: estelle@commonplace.co.nz
REST OF THE WORLD: sales@porterjewellery.com
FAQs
ALL ORDERS AUSTRALIA WIDE ARE COMPLIMENTARY EXPRESS OVER $200.00 AND COMPLIMENTARY STANDARD OVER $100.00
FOR THE REST OF THE WORLD PLEASE REFER TO THE CALCULATED RATE AT CHECKOUT AS THIS PRICE WILL VARY PRODUCT TO PRODUCT DEPENDING ON THE WEIGHT AND SERVICE YOU REQUIRE.
ORDERS PLACED BEFORE 9:00AM (MON-FRI) WILL SHIP SAME BUSINESS DAY. ORDERS PLACED AFTER 9:00AM (MON-FRI) WILL SHIP THE FOLLOWING BUSINESS DAY.
EXPRESS POST (AUS) 1-3 BUSINESS DAYS.
STANDARD POST (AUS) 3-5 BUSINESS DAYS.
INTERNATIONAL EXPRESS 7-14 BUSINESS DAYS.
INTERNATIONAL STANDARD 14+ BUSINESS DAYS.
*THESE SHIPPING TIMES ARE ESTIMATES ONLY
WE OFFER EXCHANGES OR CREDIT NOTES ON FULL PRICED ITEMS WITHIN 30 DAYS OF RECEIVING YOUR ITEMS. VIEW OUR FULL RETURNS POLICY HERE
PLEASE CONTACT US AT CUSTOMERSERVICE@PORTERJEWELLERY.COM.
WE AIM TO ANSWER ALL ENQUIRIES WITHIN 24 HOURS MON-FRI.
OUR FLAGSHIP BOUTIQUE IS LOCATED ON THE ICONIC GOULD STREET BY BONDI BEACH AND IS ALSO AVAILABLE AT SELECT PREMIUM RETAILERS ACROSS AUSTRALIA, NEW ZEALAND AND THE US HERE
ALL OUR JEWELLERY IS DESIGNED IN HOUSE AT OUR BONDI BEACH LOCATION. WE ARE PROUD TO PARTNER WITH SUPPLIERS AND MANUFACTURERS ACROSS ASIA WHO ARE ADDITIONALLY VETTED BY THE WORLD'S LEADING SUSTAINABILITY STANDARD ORGANISATION; RJC (RESPONSIBLE JEWELLERY COUNCIL).
ADDITIONALLY ALL OF OUR PIECES ARE MADE IN SMALL BATCHES, PACKAGED IN BEAUTIFUL VELVET BOXES WHICH ARE MADE TO BE KEPT AND TREASURED TO REDUCE OUR ENVIROMENTAL IMPACT.
PLEASE SEE OUR CARE GUIDE HERE
WE ARE PROUD TO PARTNER WITH SUPPLIERS AND MANUFACTURERS ACROSS ASIA WHO ARE ADDITIONALLY VETTED BY THE WORLD'S LEADING SUSTAINABILITY STANDARD ORGANISATION; RJC (RESPONSIBLE JEWELLERY COUNCIL).
ADDITIONALLY ALL OF OUR PIECES ARE MADE IN SMALL BATCHES, PACKAGED IN BEAUTIFUL VELVET BOXES WHICH ARE MADE TO BE KEPT AND TREASURED TO REDUCE OUR ENVIROMENTAL IMPACT.
YOU CAN READ MORE ABOUT OUR QUALITY HERE
ALL OUR JEWELS COME WITH A 6 MONTH WARRANTY SUBJECT TO OUR T&C'S. YOU CAN READ MORE ABOUT OUR QUALITY HERE