SHIPPING
DISPATCH
Orders places before 9am (AEST) will be shipped same day. Orders placed after 9am will be shipped the following morning
International orders are shipped next business day.
Should you require any further assistance with shipping timeframes or special requests, please contact us by customerservice@porterjewellery.com
**Porter Jewellery is not responsible for any delays caused by Australia Post or EMS international
Please contact us for any special circumstances in which you require our assistance: customerservice@porterjewellery.com
WHERE CAN I FIND MY TRACKING INFORMATION?
Please check your junk mail. Once your order has been dispatched you will receive an automated email with your tracking information enclosed.
PROMOTIONAL SALES
Please note during promotional sales and or warehouse sales shipping and dispatch times may vary.
AUSTRALIAN ORDERS
Shipped STANDARD via Australia Post. Shipping takes approximately 4+ days however timeframes can vary depending on Australia Posts services and COVID-19 shipping delays. Express via Australia Post is still our fastest option however please allow extra time due to Australia Post shipping delays which are out of our control.
NEW ZEALAND - INTERNATIONAL ORDERS
Standard delivery typically takes 7-12 days depending on location. Express delivery typically takes 5-8 days depending on location. Delivery can be further delayed due to customs which is out of our control.
REST OF THE WORLD - INTERNATIONAL ORDERS
Standard delivery typically takes 10-18 days depending on location. Express delivery typically takes 7-14 days depending on location. Delivery can be further delayed due to customs which is out of our control.
