Orders placed before 9:00am (Mon-Fri) will ship same business day. Orders placed after 9:00am (Mon-Fri) will ship the following business day.
For detailed info on shipping time frames depending on your location in Aus / rest of the world please click HERE

WE OFFER EXCHANGES OR CREDIT NOTES ON FULL PRICED ITEMS WITHIN 30 DAYS OF RECEIVING YOUR ITEMS. VIEW OUR FULL RETURNS POLICY HERE

Please contact us at customerservice@porterjewellery.com.

We aim to answer all enquiries within 24 hours Mon-Fri.

Alternatively you can contact our Bondi Beach Boutique on +61401941350 for styling advice however please note this is not the customer service phone line and the staff can only assist with general enquires when not busy with customers on the shop floor.

Our flagship boutique is located on the iconic Gould Street by Bondi Beach and is also available at select premium retailers across Australia, New Zealand and the US HERE

All our jewellery is designed in house at our Bondi Beach location. We are proud to partner with suppliers and manufacturers across Asia who are additionally vetted by the world's leading sustainability standard organisation; RJC (Responsible Jewellery Council).

Additionally all of our pieces are made in small batches, packaged in beautiful velvet boxes which are made to be kept and treasured to reduce our envirOmental impact.

Please see our care guide here

We are proud to partner with suppliers and manufacturers across Asia who are additionally vetted by the world's leading sustainability standard organisation; RJC (Responsible Jewellery Council).

Additionally all of our pieces are made in small batches, packaged in beautiful velvet boxes which are made to be kept and treasured to reduce our ENVIROMENTAL impact.

Please see our quality HERE

ALL OUR JEWELS COME WITH A 6 MONTH WARRANTY SUBJECT TO OUR T&C'S. YOU CAN READ MORE ABOUT OUR WARRANTY HERE