Shipping (Xmas Cut Off Dates)
CHRISTMAS SHIPPING CUT-OFF DATES
We recommend placing your Christmas and festive season orders as soon as possible!
AUSTRALIA
Please see below domestic shipping cut-off dates to ensure delivery by Christmas *note the below dates accounts for internal processing time as well as delivery with Australia Post:
To NSW:
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Standard
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Express
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Sunday 20th December
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Monday 21st December
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To VIC, ACT, QLD, SA & TAS:
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Standard
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Express
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Thursday 18th December
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Sunday 20th December
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To WA & NT:
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Standard
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Express
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Tuesday 16th December
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Thursday 18th December
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Kindly consider following the above cut-off dates to give you the best chance at on-time arrival, however Porter Jewellery is not liable for any delays once parcels are handed over to the carrier.
NEW ZEALAND
Standard Local Post: order must be placed by 11:59pm AEST Wednesday 10th December
Express Local Post: order must be placed by 11:59pm AEST Sunday 14th December
DHL E-Commerce: order must be placed by 11:50pm AEST Sunday 14th December
DHL Express: order must be placed by 11:59pm AEST Thursday 18th December
REST OF WORLD
DHL E-Commerce Standard: order must be placed by 11:59pm AEST Sunday 7th December
DHL Express: order must be placed by 11:59pm AEST Monday 15th December
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WHERE CAN I FIND MY TRACKING INFORMATION & TRACKING MY ORDER
Please check your junk mail. Once your order has been dispatched you will receive an automated email with your tracking information enclosed.
You can track your order via our shipping confirmation email once it has been dispatched. If you do not receive your tracking details, please contact our customer care team directly at customerservice@porterjewellery.com.
For orders shipping within Australia your order can be tracked online by inputting your tracking number here https://auspost.com.au/mypost/track/#/search
Your order can take a few hours to become live for tracking after you receive this number. If you are unable to locate your tracking number in your shipping confirmation email notification please contact our Customer Service team directly at customerservice@porterjewellery.com and can expect a response within 1-2 business hours.
